ACE Training

Negotiation Training

Soft SkillsFoundationPDT0017
●In-class
◆Auckland, Christchurch, Wellington
▲1 day
$From $750 + GST
■12 upcoming dates

Upcoming dates

Click a date to book online.

Scheduled Fully booked
Course dates by location and month. Choose a date to book.
LocationJan 27Mar 27Apr 27Jun 27
Auckland
Wellington
Christchurch

Overview

The PD Training Negotiation Skills Training Course in New Zealand provides you with practical negotiation techniques applicable to negotiation in many contexts and situations. The negotiation training course is run like a workshop where you are given some theory, then work in pairs or small teams to prepare for negotiations that are relevant to your needs.

In this Negotiation Skills Training course, you will learn the theories of successful negotiation and get the opportunity to apply them to scenarios that reflect your specific needs. This is training tailored to you!

Who should attend

This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.

Prerequisites

There are no prerequisites for this course.

What you'll learn

In this course participants will:

  • Explain the basic types of negotiations
  • Learn the phases of negotiations & gain the skills necessary for successfully negotiating
  • Apply basic negotiating concepts (WATNA, BATNA, WAP & ZOPA)
  • Lay the groundwork for negotiation
  • Identify what information to share & what information to keep to your self
  • Master basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Demonstrate how to reach a consensus & set the terms of agreement
  • Deal with personal attacks & other difficult issues
  • Apply the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else

Course content

Gain the confidence you need to resolve a point of difference, or the advantage in the outcome of a discussion, produce an agreement upon future courses of action, or bargain for individual or collective advantage. Negotiation is a process which can lead to positive outcomes and develop relationships.

This highly participative learner focused Negotiation Skills Training Course in New Zealand will arm you and your team with winning negotiation skills and tactics, so you feel better prepared, more confident and have greater control of the negotiation process.


After completing this course, participants will have learned to:

Topic 1: The Who, When And How Of Negotiation

  • What we mean by negotiation
  • Negotiation Styles
  • Dominant Negotiating Strategies
  • Your Personal Style
  • Reflection

Topic 2: Preparing To Negotiate

  • Know your BATNA
  • The Zone of Possible Agreement (ZOPA)
  • The Importance of Authority
  • Reflection

Topic 3: Becoming A Principled Negotiator

  • Introductions
  • Separate people from the problem
  • Interests vs Positions
  • Mutual Gain – growing the pie
  • Objective criteria
  • Reflection

Topic 4: Bargaining and Closing

  • Distributive and Integrative Bargaining
  • Negotiation Tactics
  • Making Concessions
  • Agreement Finalisation
  • Reflection

Topic 5: Challenges

  • Power in Negotiation
  • Integrity - The Ethics Test
  • Reflection

Topic 6: If We Can’t Meet Can We Still Negotiate?

  • Telephone Negotiation
  • Email Negotiation
  • Reflection

Topic 7: Reflections

  • Create an Action Plan
  • Accountability = Action

Common questions

When does Negotiation Training next run?

The next date is Wed, 20 Jan 2027, and there are 11 further dates scheduled. Delivered ACE Training Auckland, ACE Training Christchurch, ACE Training Wellington. Every date and its format is listed on this page.

How much does Negotiation Training cost?

From $750 + GST per person. Pricing can differ by date and location, so check the option you want before booking.

Can we pay by invoice instead of by card?

Yes. Choose 'Pay by invoice' when you book and we'll hold your place and send the invoice to your accounts address, with a purchase order number on it if you need one. You can also pay by card at the time of booking if that's easier.

Do I need any prior experience?

There are no prerequisites for this course.

Can I attend online, or does it have to be in a classroom?

This one runs in-class. If you'd rather it ran online or at your workplace, get in touch and we'll look at options.

Can you run this course for my team?

Yes. Any ACE course can be delivered in-house at your workplace and tailored to your team's tools and goals — quote course code PDT0017 when you enquire.