MS-4021: Copilot Immersion Experience
Upcoming dates
Click a date to book online.
| Location | Nov 26 | Feb 27 |
|---|---|---|
| Auckland | ||
| Wellington | ||
| Virtual |
Overview
In MS-4021: Copilot Immersion Experience, discover how Microsoft 365 Copilot enhances productivity and innovation across diverse functional areas, from finance and HR to sales, operations, marketing, IT, and beyond. This experience provides insights into crafting contextual prompts for Copilot and engaging use case exercises that showcase seamless integration into daily business workflows. Whether you're a business user looking to streamline tasks or a decision-maker exploring AI-driven efficiencies, this course equips you with the skills to maximize Copilot's potential in your role.
Who should attend
MS-4021: Copilot Immersion Experience is designed for business professionals who want to enhance their daily workflows and productivity through AI. It is ideal for those seeking to understand and leverage Microsoft 365 Copilot to streamline tasks, improve decision-making, and drive impact in their roles and teams.
Prerequisites
There are no prerequisites for this course, however familiarity with Microsoft Copilot for Microsoft 365 would be advantageous.
What you'll learn
After completing this course, students will be able to:
- Understand the purpose, functionalities, and principles of Microsoft 365 Copilot.
- Identify core components that drive Copilot's AI capabilities.
- Apply responsible AI principles in Copilot-assisted tasks.
- Craft effective prompts to optimize Copilot’s responses.
- Utilize the Copilot Prompt Gallery to discover efficient workflows.
- Enhance productivity with AI-powered email management and task planning.
- Improve meeting efficiency by generating actionable summaries in Teams.
Course content
1. Get ready to work with Microsoft Copilot
Explore how Copilot uses organisational content and web information to generate responses across Microsoft 365 applications. Learn how agents support multi-step tasks, how enterprise data is protected, and how to write effective prompts using a structured prompting framework.
2. Unlock productivity and unleash creativity with AI powered chat
Learn how Copilot Chat helps users work with information from files, meetings, chats, emails, people, and web content. Explore practical business scenarios where AI-powered chat can accelerate productivity and support everyday decision-making.
Common questions
When does MS-4021: Copilot Immersion Experience next run?
The next date is Wed, 25 Nov 2026, and there are 2 further dates scheduled. Delivered ACE Training Auckland, ACE Training Wellington, live online. Every date and its format is listed on this page.
How much does MS-4021: Copilot Immersion Experience cost?
From $195 + GST per person. Pricing can differ by date and location, so check the option you want before booking.
Can we pay by invoice instead of by card?
Yes. Choose 'Pay by invoice' when you book and we'll hold your place and send the invoice to your accounts address, with a purchase order number on it if you need one. You can also pay by card at the time of booking if that's easier.
Do I need any prior experience?
There are no prerequisites for this course, however familiarity with Microsoft Copilot for Microsoft 365 would be advantageous.
Can I attend online, or does it have to be in a classroom?
Both. Some dates run live online and others in-class. Each date on this page shows its format, so pick whichever suits.
Can you run this course for my team?
Yes. Any ACE course can be delivered in-house at your workplace and tailored to your team's tools and goals — quote course code MS4021 when you enquire.