MS-4014: Introduction to building AI agents
Upcoming dates
Click a date to book online.
| Location | Dec 26 | Jan 27 |
|---|---|---|
| Auckland | ||
| Wellington |
Overview
Curious about building AI agents but not sure where to start? Introduction to building AI agents is a practical introduction to how AI agents work, what tools and services Microsoft offers for building them, and how to plan an agent solution before you start building. You'll explore what agents are and the business value they unlock, tour Microsoft's agent platform — including Copilot Studio, Microsoft Foundry, and the Microsoft 365 Agents Toolkit — and learn how to choose the right development approach, channels, grounding services, integrations, and governance posture for your scenario. After completing this course, you'll be prepared to translate a business problem into a complete agent design and development plan.
Who should attend
Introduction to building AI agents is designed for builders and developers who want to build AI agents on Microsoft's agent platform. It's ideal for learners who are new to agent development or evaluating Microsoft's options, and who want to understand how to choose the right tools, ground and connect agents to their data and systems, and plan an agent solution end to end. Learners come from both low-code and pro-code backgrounds; no prior agent development experience is required.
Prerequisites
There are no prerequisites for this course, however, the following would be advantageous
- Familiarity with Microsoft 365 Copilot
- Basic knowledge of generative AI concepts (agent, model, orchestration, etc.)
- Familiarity with core Microsoft Cloud platforms (Microsoft 365, Power Platform, and Azure)
What you'll learn
After completing this course, students will be able to:
- Define AI agents and explain their business value.
- Identify core use cases and components of AI agent solutions.
- Explore Microsoft 365 Copilot and Copilot Chat capabilities.
- Compare extensibility options like connectors, declarative, and custom agents.
- Understand development tools for building and deploying AI agents.
- Evaluate the best AI agent development path for your organization.
Course content
1. Introduction to developing AI agents
Explore what AI agents are, the problems they solve, and how organisations are using them. Learn about common use cases, key agent components, and the role AI agents play in business transformation.
2. Choose tools and services for your agent on Microsoft's agent platform
Review the Microsoft tools and services available for agent development, including development approaches, publishing channels, grounding services, integrations, and governance capabilities. Learn how to select the most appropriate options for a specific business scenario.
3. Plan an AI agent solution
Learn how to design a complete AI agent solution by defining business outcomes and success measures, identifying data sources and workflows, selecting interaction models and channels, and establishing governance, security, identity, and responsible AI requirements.
Common questions
When does MS-4014: Introduction to building AI agents next run?
The next date is Tue, 1 Dec 2026, and there is 1 further date scheduled. Delivered ACE Training Wellington, ACE Training Auckland. Every date and its format is listed on this page.
How much does MS-4014: Introduction to building AI agents cost?
From $325 + GST per person. Pricing can differ by date and location, so check the option you want before booking.
Can we pay by invoice instead of by card?
Yes. Choose 'Pay by invoice' when you book and we'll hold your place and send the invoice to your accounts address, with a purchase order number on it if you need one. You can also pay by card at the time of booking if that's easier.
Do I need any prior experience?
There are no prerequisites for this course, however, the following would be advantageous Familiarity with Microsoft 365 Copilot Basic knowledge of generative AI concepts (agent, model, orchestration, etc.) Familiarity with core Microsoft Cloud platforms (Microsoft 365, Power Platform, and Azure)
Can I attend online, or does it have to be in a classroom?
This one runs in-class. If you'd rather it ran online or at your workplace, get in touch and we'll look at options.
Can you run this course for my team?
Yes. Any ACE course can be delivered in-house at your workplace and tailored to your team's tools and goals — quote course code MS4014 when you enquire.