ACE Training

Assertiveness & Self Confidence Training

Soft SkillsFoundationPDT0003
●In-class
◆Auckland, Christchurch, Wellington
▲1 day
$From $750 + GST
■12 upcoming dates

Upcoming dates

Click a date to book online.

Scheduled Guaranteed to run Fully booked
Course dates by location and month. Choose a date to book.
LocationNov 26Feb 27Mar 27Apr 27
Auckland
Wellington
Christchurch

Overview

PD Training’s Assertiveness and Self Confidence Course in New Zealand teaches you how to become more confident and comfortable with personal assertiveness, how to cope with other people's negativity and how to respond when someone else is being overbearing or aggressive towards you.

In this empowering course, you also learn how to approach both difficult topics and topics you’re passionate about with constructive approaches, including how to say “no” without being portrayed as “offensive,” how to use body language effectively, how to express your views and disagreements positively and much more.

You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved self-confidence and assertiveness.

Who should attend

This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.

Prerequisites

There are no prerequisites for this course.

What you'll learn

In this course participants will:

  • Understand what it means to be assertive and self-confident
  • Learn that it's okay to speak up and to stand up for what they believe
  • Gain techniques to confidently express opinions & needs
  • Learn to say 'no' without being rude or seeming disinterested
  • Recognise that you are important and that your opinions are valid and worthy of consideration
  • Learn to identify & eliminate negative thinking and self talk
  • Become a more effective communicator
  • Learn to set achievable goals in line with personal values
  • Discover how to "feel the part", "look the part", "sound the part" and "become the part"
  • Be able to recognise and deal with difficult behaviours in other people

Course content

This Assertiveness and Self Confidence Training Course empowers people with the confidence to be “heard”. You will also learn enhance and develop techniques to communicate politely and assertively without being pushy.


After completing this course, participants will have learned to:

Topic 1: Me, We – Making Your Mark

  • Understanding Self-Confidence
  • Self-Confidence, Self-Esteem and Assertiveness
  • Understanding Me
  • Understanding Others

Topic 2: How We Behave – Thoughts And Responses

  • The Good, the Bad and the Ugly
  • Doubt
  • Realistic Concern and Doubt
  • Projecting Self Confidence

Topic 3: Communicating With Confidence

  • Projecting Your Voice
  • Body Language
  • Assertive Listening

Topic 4: Self Confidence – Building It And Rebuilding It

  • Building on your Strengths
  • Confidence Spoilers
  • Building Confidence – Four Areas of Focus
  • Workplace Challenges to Self Confidence

Topic 5: Mastering Assertiveness – When And How To Use It

  • Your Rights
  • Getting over saying ‘no’
  • Ways of Saying No
  • Being Assertive Towards your Manager

Topic 6: We’re All Different – Asserting In A Global World

  • The Cultural Dimension of Assertiveness and Self-Confidence
  • Social Media and Self-Confidence




















Common questions

When does Assertiveness & Self Confidence Training next run?

The next date is Fri, 27 Nov 2026, and there are 11 further dates scheduled. Delivered ACE Training Auckland, ACE Training Christchurch, ACE Training Wellington. Every date and its format is listed on this page.

How much does Assertiveness & Self Confidence Training cost?

From $750 + GST per person. Pricing can differ by date and location, so check the option you want before booking.

Can we pay by invoice instead of by card?

Yes. Choose 'Pay by invoice' when you book and we'll hold your place and send the invoice to your accounts address, with a purchase order number on it if you need one. You can also pay by card at the time of booking if that's easier.

Do I need any prior experience?

There are no prerequisites for this course.

Can I attend online, or does it have to be in a classroom?

This one runs in-class. If you'd rather it ran online or at your workplace, get in touch and we'll look at options.

Can you run this course for my team?

Yes. Any ACE course can be delivered in-house at your workplace and tailored to your team's tools and goals — quote course code PDT0003 when you enquire.