AI-3025: Work smarter with AI
Upcoming dates
Click a date to book online.
| Location | Nov 26 | Dec 26 | Jan 27 |
|---|---|---|---|
| Auckland | |||
| Wellington | |||
| Virtual |
Overview
AI is changing how everyday work gets done — helping people find information, make sense of it, create content, and move work forward. This course introduces business users to AI at work. You'll explore what AI is and what it can do, why grounding AI in your own work produces more useful results, how AI agents can help with tasks that take multiple steps, and how to review AI-generated content with confidence and sound judgment. No prior AI experience or technical background is required — this is the starting point of the AI learning journey for business users.
Who should attend
This course is ideal for business users who are new to AI and want to understand what it is, what it can do, and how it can support their everyday work. No prior AI experience or technical background is required. Whether you're an individual contributor, a manager, or simply curious about how AI is changing the way work gets done, this course offers a plain-language introduction to working with AI — and serves as the starting point of the AI learning journey for business users. Learners who take this course are looking to build practical confidence with AI rather than expertise in any single product. They may want to spend less time searching for information, get a first draft started, make sense of a large volume of content, or understand where AI genuinely helps and where their own judgment is still essential. With a focus on core concepts — how generative AI differs from the tools they already use, why grounding AI in relevant work information produces better results, how AI agents support multistep tasks, and how to review AI-generated content responsibly — this course prepares learners to use AI thoughtfully and to continue into more role-specific or product-specific training. Microsoft Copilot appears throughout as one example of AI in action. Prerequisites:
- Familiarity with productivity applications that are typically used in a business context, for example, Microsoft Word, Excel, PowerPoint, and Outlook.
What you'll learn
After completing this course, students will be able to:
- Use Microsoft Copilot to help them research, find information, and generate effective content.
Course content
Explore Microsoft Copilot
- What is it?
- What can it do?
- How does it work?
- Use effective prompts
- Explore Microsoft Copilot
Common questions
When does AI-3025: Work smarter with AI next run?
The next date is Mon, 30 Nov 2026, and there are 3 further dates scheduled. Delivered live online, ACE Training Wellington, ACE Training Auckland. Every date and its format is listed on this page.
How much does AI-3025: Work smarter with AI cost?
From $150 + GST per person. Pricing can differ by date and location, so check the option you want before booking.
Can we pay by invoice instead of by card?
Yes. Choose 'Pay by invoice' when you book and we'll hold your place and send the invoice to your accounts address, with a purchase order number on it if you need one. You can also pay by card at the time of booking if that's easier.
Do I need any prior experience?
This course is pitched at foundation level. If you're not sure whether it's the right fit, ask us or try the Course Advisor and we'll point you to the right one.
Can I attend online, or does it have to be in a classroom?
Both. Some dates run live online and others in-class. Each date on this page shows its format, so pick whichever suits.
Can you run this course for my team?
Yes. Any ACE course can be delivered in-house at your workplace and tailored to your team's tools and goals — quote course code AI3025 when you enquire.